Privacy Policy

1. Introduction

Welcome to Segreta! ✨

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit segreta.store, browse our collection of aesthetic lighting, home décor, gifts, and lifestyle products, or place an order.

By using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information when you visit our Website, create an account, place an order, subscribe to our newsletter, contact us, or interact with our services.

Types of information we collect include:

Personal Information:
Name, email address, phone number, billing address, shipping address, and payment-related information.

Non-Personal Information:
Browser type, device information, operating system, IP address, and website usage data collected through cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders:
Your information helps us process payments, fulfill orders, arrange deliveries, and provide customer support.

To Improve Your Shopping Experience:
We use customer feedback and website analytics to improve our products, services, and overall shopping experience.

To Communicate With You:
We may send order confirmations, shipping updates, service notifications, and promotional emails about new arrivals, exclusive offers, and special collections.

📌 You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to help protect your personal information, including:

  • Secure servers

  • Encrypted transmission of sensitive information

  • Restricted access to personal data where appropriate

While no method of online transmission or electronic storage is completely secure, we take reasonable steps to safeguard your information.

5. Sharing Your Information

🚫 We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared in the following situations:

Service Providers:
Trusted third-party partners who assist with payment processing, shipping, order fulfillment, website operations, or customer support. These providers are required to handle your information securely and only for the services they provide.

Legal Requirements:
Where required by applicable law, legal process, or to protect the rights, property, safety, customers, or operations of Segreta.

6. Cookies

We use cookies to improve your browsing experience and enhance our Website.

Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Understand how visitors use our Website

  • Enhance your shopping experience

You can disable cookies through your browser settings, although some features of the Website may not function properly.

7. Third-Party Links

Our Website may contain links to third-party websites or services for your convenience.

These websites operate independently and have their own privacy policies. Segreta is not responsible for the privacy practices, content, or activities of any third-party websites.

8. Children's Privacy

Segreta does not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it from our records as soon as possible.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page and become effective immediately upon publication unless otherwise stated.

Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, we'd be happy to help.

📧 Email: customer.segreta@gmail.com

Customer Support: Monday – Saturday | 10:00 AM – 6:00 PM (IST)

Thank you for choosing Segreta. We appreciate your trust and are committed to protecting your privacy every step of the way.

Segreta — Where Style Meets Joy, one timeless piece at a time.